1. Counselling Session once booked and paid cannot be cancelled. In these cases 50% of refund will be provided within 7-10 working days. In certain cases, only the scheduled time can be altered based on the availability of the Counsellor.
  2. The package booked by the candidate has an online test followed by a online meeting with the counsellor. The session with the counsellor has to be completed within 3 days from the date by when the psychometric test was given failing on which WCC has the right to cancel, no refunds will be provided.
  3. If WCC is unable to conduct the Psychometric test or a counselling session on a committed date an alternate date will be provided. However, if the candidate is not agreeable with this change, the amount for the that particular service not rendered will be refunded to the candidate.
  4. After payments the Psychometric tests and counselling should be conducted within 7 days failing on which WCC has the right to cancel and no refunds will be provided.